Intelliverse Introduces Cloud Communications Options for Speak to Centers

27. Januar 2012 - 09:53 Uhr

Intelliverse Introduces Cloud Communications Remedies for Make contact with Centers
Intelliverse's system integrates Interactive Voice Response (IVR), Automated Get in touch with Distribution (ACD) and IP Telephony apps into 1 remedy, removing the want for multiple vendors. A cloud-based system enables contact middle agents to …
Go through more on MarketWatch (press launch)

NYC's new 911 contact middle adopts Sept. eleven changes
eleven Commission identified have been flaws in a program that a ten years in the past denied individuals inside of the burning Entire world Trade Middle possibly lifesaving information, officials explained Thursday. &quotCall takers now are provided precise data dealing with a distinct …
Study far more on Wall Road Journal

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